{"id":4580,"date":"2025-04-30T10:48:33","date_gmt":"2025-04-30T10:48:33","guid":{"rendered":"https:\/\/metropolsaglik.com\/corporate-goals-objectives-and-action-plan\/"},"modified":"2025-06-16T13:26:13","modified_gmt":"2025-06-16T13:26:13","slug":"corporate-goals-objectives-and-action-plan","status":"publish","type":"page","link":"https:\/\/metropolsaglik.com\/en\/our-centers\/hatay-medical-center\/corporate-goals-objectives-and-action-plan\/","title":{"rendered":"Corporate Goals Objectives and Action Plan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4580\" class=\"elementor elementor-4580 elementor-3678\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d22ca1 e-flex e-con-boxed e-con e-parent\" data-id=\"1d22ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div 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class=\"elementor-element elementor-element-b16ac54 e-con-full e-flex e-con e-child\" data-id=\"b16ac54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3709555 elementor-widget elementor-widget-heading\" data-id=\"3709555\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Corporate Goals Objectives and Action Plan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99366a3 elementor-widget elementor-widget-text-editor\" data-id=\"99366a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><thead><tr><th class=\"header-factor\">FACTOR<\/th><th class=\"header-altamaclar\">SUB-OBJECTIVES<\/th><th class=\"header-hedefler\">TARGETS<\/th><th class=\"header-takip\">MONITORING PERIOD<\/th><th class=\"header-sorumlu\">RESPONSIBLE<\/th><th class=\"header-eylem\">ACTION PLAN<\/th><th class=\"header-kaynak\">RESOURCE REQUIREMENT<\/th><th class=\"header-aciklama\">DESCRIPTION<br><small>(Opinions \/ explanations regarding the activity carried out)<\/small><\/th><\/tr><\/thead><tbody><tr><td rowspan=\"2\"><strong>INTERNAL ENVIRONMENTAL FACTORS<\/strong><br>(Human Resources, Financial Status, Structural conditions)<\/td><td>Our medical center, which is constantly working with its employees, has a health force with low turnover rate.<\/td><td>Ensuring Employee Satisfaction,<br><strong><span style=\"color: red;\">%84<\/span><\/strong> Ensuring satisfaction<\/td><td>December<\/td><td>Senior Management Quality Management Unit<\/td><td>1. Measuring satisfaction<br>2. Supporting working environments in terms of equipment<br> a. Determining the need for desk chairs<br> b. Improving the physical environment<br>3. Holding evaluation meetings with Unit Supervisors  <\/td><td>Available resources<\/td><td>1. Satisfaction measurements started to be conducted once a year in December.<br>2. Improvements are being made for the working environment.<\/td><\/tr><tr><td>Trusted Medical Center<\/td><td>Ensuring Patient Satisfaction \u201cAccording to the number of patients one year ago, at least at the rate of yes in the surveys to be conducted to<br>patients to be determined from the table<br><strong><span style=\"color: red;\">%80<\/span><\/strong> ensuring satisfaction\u201d<\/td><td>Monthly \/ Yearly<\/td><td>Senior Management Quality Management Unit<\/td><td>1. Measuring satisfaction<br>2. Planning improvements as a result of satisfaction surveys<\/td><td>Available resources<\/td><td>1. It was decided that patient satisfaction complaint surveys will be analyzed once a month by the PUK,<br>every 3 months with the participation of unit managers and senior management.<\/td><\/tr><tr><td rowspan=\"3\"><strong>EXTERNAL ENVIRONMENTAL FACTORS<\/strong><br>(Economic Environment, Legal Environment, Public Relations, Health Structure of Society, Suppliers, Competitors)<\/td><td>A Medical center that is visible and recognizable<\/td><td>Our Medical Center<br><strong><span style=\"color: red;\">%100<\/span><\/strong> Ensuring Promotion<\/td><td>Annual<\/td><td>Business Manager<\/td><td>1. Preparing a web page<br>2. Visiting public institutions<\/td><td>Available resources<\/td><td>1. It was decided that the visits would be made by the Business Manager.<\/td><\/tr><tr><td>Contribution to increase in profitability ratio<\/td><td>Reducing the return rate of purchased materials to zero<\/td><td>Annual<\/td><td>Business Manager<\/td><td>1. Visiting suppliers on site<br>2. Complete material control<\/td><td>Available resources<\/td><td>1. It was decided that the visits would be made by the Business Manager.<\/td><\/tr><tr><td>Preferred medical center compliant with standards<br><\/td><td>SKS Medical Center Set <span style=\"color: #ff0000;\"><strong>%100<\/strong><\/span> Applying<\/td><td>Annual<\/td><td>Business Manager<br>Quality Management Unit<\/td><td>1. Formation of a team for preparatory procedures<br>2. Preparation of documentation within the scope of the BCS Medical Center set<br>3. Training of personnel<br>4. Implementation of the BCS Medical Center Set<\/td><td>50.000 TL<\/td><td>1. A working team was formed for the preparatory work.<br>2. Documentation work is ongoing.<br>3. Training was provided to the staff.<br><br>4. It was decided to start implementations in early April 2025.<\/td><\/tr><tr><td rowspan=\"4\"><strong>MEDICAL OBJECTIVES<\/strong><br>(INTERNAL TARGET VALUES)<\/td><td>Prevention of falls<\/td><td>Patient drop rate \u2264 <span style=\"color: #ff0000;\"><strong>\u20300,7<\/strong><\/span><\/td><td>6 months<\/td><td>Unit supervisors<\/td><td>1. Assessing patients&#8217; fall risks and providing trainings<br>2. Physically preventing falls (e.g. fixing the wheels of the bed)<\/td><td>Fall notification forms<\/td><td> <\/td><\/tr><tr><td>Ensuring drug safety<\/td><td>Realization rate of medication error <strong><span style=\"color: red;\">%0<\/span><\/strong> to be<\/td><td>3 months<\/td><td>Unit supervisors<\/td><td>1. Recording and reporting medication errors<\/td><td>Unwanted event notification system<\/td><td> <\/td><\/tr><tr><td>Realization of patient care<\/td><td>Maintenance plans <strong><span style=\"color: red;\">%100<\/span><\/strong> Harmony<\/td><td>6 months<\/td><td>Unit supervisors<\/td><td>1. Implementation of care plans appropriate to patient diagnosis during the treatment process<\/td><td>Maintenance plans \/ compass<\/td><td> <\/td><\/tr><tr><td>Safe use of blood and blood products<\/td><td>Destruction rate \u2264 <strong><span style=\"color: red;\">%3<\/span><\/strong> to be<\/td><td>3 months<\/td><td>Transfusion services officer<\/td><td>1. 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471\/A Karaba\u011flar, \u0130ZM\u0130R\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c08450 elementor-position-inline-start elementor-widget__width-inherit elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3c08450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-clock2\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tWorking Hours\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWeekdays : 09:00 - 17:00<br>Weekends : 09:00 - 12:00\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcaa02b e-flex e-con-boxed e-con e-parent\" data-id=\"dcaa02b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b3c40c6 e-con-full e-flex e-con e-child\" data-id=\"b3c40c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4708085 elementor-widget elementor-widget-heading\" data-id=\"4708085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">For Your Health<br> Take the First Step<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-311dbb8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"311dbb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact us now to meet our friendly and expert team and benefit from the privileges of our advanced technology.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76f7fc0 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"76f7fc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/metropolsaglik.com\/iletisim\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hatay Medical Center Homepage Our Centers Hatay Medical Center FACTOR SUB-OBJECTIVES TARGETS MONITORING PERIOD RESPONSIBLE ACTION PLAN RESOURCE REQUIREMENT DESCRIPTION(Opinions \/ explanations regarding the activity carried out) INTERNAL ENVIRONMENTAL FACTORS(Human Resources, Financial Status, Structural conditions) Our medical center, which is constantly working with its employees, has a health force with low turnover rate. Ensuring Employee [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4597,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-4580","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/pages\/4580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/comments?post=4580"}],"version-history":[{"count":2,"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/pages\/4580\/revisions"}],"predecessor-version":[{"id":4620,"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/pages\/4580\/revisions\/4620"}],"up":[{"embeddable":true,"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/pages\/4597"}],"wp:attachment":[{"href":"https:\/\/metropolsaglik.com\/en\/wp-json\/wp\/v2\/media?parent=4580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}