Cookie Policy

‘Eko Özel Sağlık İnşaat Turizm San. Tic. Ltd. Şti’ (hereinafter referred to as the “COMPANY”), uses cookies and certain technologies (“cookies”) on the website www.metropolsaglik.com (“Site”), its extensions, our applications, or all similar online or offline mediums we offer for your use in the digital environment (all mentioned mediums will be collectively referred to as the “Platform”) in order to improve your experience during your use or visit.

The use of these technologies is carried out in accordance with the legislation we are subject to, particularly the Law No. 6698 on the Protection of Personal Data (“KVKK” or the “Law”).

The purpose of this Cookie Policy is to provide you with information regarding the personal data obtained due to the processing of personal data through the cookies used during the use of the Platforms. In this text, we wish to explain to you which types of cookies we use on our site and applications, for what purposes, and how you can control these cookies.

As the Company, we may discontinue the use of cookies we use on our site and applications, change their types or functions, or add new cookies to our site and applications when necessary. Therefore, we reserve the right to modify the provisions of this Cookie Policy at any time. Any changes made to the current Cookie Policy will become effective upon publication on the site, application, or any public medium. You can find the last update date at the end of the text.

Method and Legal Reason for Personal Data Collection

Your personal data is collected electronically via cookies during your visit to our website or due to your use of our applications, based on the legal reason of our Company’s legitimate interest. Promotional activities carried out through targeting and profiling are only performed if you have provided your explicit consent. Your collected personal data may also be processed for the purposes specified in this Cookie Policy within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.

To Whom and For What Purpose Personal Data Can Be Transferred

As the Company, we may share your personal data within the scope of the Cookie Policy with legally authorized public institutions, limited to the realization of the purposes specified above and in accordance with the legislation.

Which Cookies Are Used for What Purposes?

As the COMPANY, we use cookies for various purposes on our site and in our applications and process your personal data through these cookies. These purposes are mainly as follows:

  • To perform the essential functions necessary for the operation of the Site and applications. For example, allowing logged-in members to visit different pages on the Site without needing to re-enter their password.
  • To analyze the Site and applications and to increase the performance of the Site and applications. For example, the integration of different servers on which the Site runs, determining the number of visitors to the Site and adjusting performance settings accordingly, or making it easier for visitors to find what they are looking for.
  • To increase the functionality of the Site and applications and to provide ease of use. For example, remembering the username information or search queries of the visitor on their subsequent visit to the Site.
  • To perform personalization, targeting, and advertising activities. For example, displaying advertisements related to the visitors’ interests based on the pages and products they view.

Cookies Used on Our Site and Applications Below you can find the different types of cookies we use on our site and applications. Both first-party cookies (placed by the site you are visiting) and third-party cookies (placed by servers other than the site you are visiting) are used on our site and applications.

Mandatory (Strictly Necessary) Cookies The use of certain cookies is mandatory for our site and applications to function correctly. For example, authentication cookies that activate when you log in to our site ensure that your active session continues as you switch from one page to another on our site.

Cookie Service ProviderCookie NamePurpose of the CookieCookie TypeCookie Duration
Metropol Sağlık (Server)PHPSESSIDEnsures that the visitor does not experience data loss while navigating between pages. (For example; it is necessary so that what you wrote is not deleted if you receive an error while filling out a form, or for the page to respond to your request). It does not hold personal data or identity information.Mandatory (Technical)End of Session (Deleted when browser closes)
WordPresswordpress_test_cookieChecks whether your browser accepts cookies. This test is mandatory for the site to load without visual distortion.MandatoryEnd of Session
Metropol Sağlık (Language Module)pll_languageRemembers the language (Turkish or English) selected by the visitor while viewing the site. This way, the language does not need to be selected again each time a new page is clicked.Mandatory / Functional1 Year

Preference Cookies These cookies remember your preferences and choices on the site and application, ensuring that the services offered on our site are personalized for you. For example, they allow us to remember your language selection on our site or the font size you selected while reading a text.

Cookie Service ProviderCookie NamePurpose of the CookieCookie TypeCookie Duration
Metropol Sağlıkpll_languageStores which language (Turkish or English) the visitor prefers to view the website in. Thus, there is no need to make a language selection again on every page.Preference / Functional1 Year
Metropol Sağlıkviewed_cookie_policy (or cookie_notice_accepted)Remembers whether the visitor has seen the cookie warning banner and clicked the “OK/Accept” button. This prevents the banner from appearing again every time the page is refreshed.Preference / Functional1 Year

Social Media Cookies These cookies allow for the collection of information about your social media usage. For example, cookies may be used to utilize information from your Facebook/Twitter accounts to create personalized advertisements or conduct market research.

Cookie Service ProviderCookie NamePurpose of the CookieCookie TypeCookie Duration
Facebook (Meta)_fbpTracks the visitor’s behavior on the website to display relevant ads on Facebook or other sites within the Facebook ad network.Marketing / Social Media3 Months
YouTubeVISITOR_INFO1_LIVEAttempts to estimate the bandwidth of the user watching embedded videos on the site and adjusts the video quality accordingly. It also tracks viewing preferences.Social Media / Performance6 Months
YouTubeYSCAssigns a unique ID to keep statistics of the YouTube videos the user watches on the site.Social MediaEnd of Session

Performance and Analysis Cookies Thanks to these cookies, we can analyze your use of our site and applications and the performance to improve the services we provide to you. For example, thanks to these cookies, we can determine which pages our visitors view the most, whether our site is working properly, and detect possible problems.

Cookie Service ProviderCookie NamePurpose of the CookieCookie TypeCookie Duration
Google Analytics_gaDistinguishes visitors with an anonymous number to calculate visitors, sessions, and campaign data, and to create analytical reports on site usage.Performance / Analysis2 Years
Google Analytics_gidUsed to collect statistical data on how users use the site. Distinguishes visitors on a daily basis.Performance / Analysis24 Hours
Google Analytics_gat (or dc_gtm)Used to limit the frequency of data requests sent to Google Analytics servers during high traffic moments and to prevent the system from slowing down.Performance / Analysis1 Minute

Targeting or Advertising Cookies We use cookies to promote products and services to you on our site or on mediums other than our site. Additionally, we may cooperate with some of our business partners to advertise and promote to you within or outside of our site. For example, cookies can be used to track whether you clicked on an ad you saw on our site, and if the ad attracted your interest, whether you utilized the service on the site directed by that ad.

Cookie Service ProviderCookie NamePurpose of the CookieCookie TypeCookie Duration
Facebook (Meta)_fbpTracks whether visitors are interested in products or services on the website (e.g., appointment page). This information is used to show you relevant ads on Facebook and Instagram.Targeting / Advertising3 Months
Google (DoubleClick)IDEUsed to report how the user interacts with ads on the website, to ensure personalization of ads, and to prevent the same ad from being shown to the user repeatedly.Targeting / Advertising1 Year
Google Adstest_cookieUsed to check if your browser supports advertising cookies. Contains no identity information.Advertising15 Minutes
Google Ads_gcl_auUsed to measure the efficiency of ads and understand whether ad clicks turn into an action (conversion) on the site.Targeting / Analysis3 Months

How Can I Control the Use of Cookies?

The preferences of our visitors and users regarding the use of cookies and similar technologies are essential to us. However, it is necessary to use Cookies that are mandatory for the operation of the Platform. Additionally, we would like to remind you that if some cookies are turned off, some functions of the Platform may not work partially or completely.

Information on how you can manage your preferences regarding cookies used on the Platform is as follows:

  • Visitors have the opportunity to personalize their preferences regarding cookies by changing the browser settings in which they view the Platform. If the browser being used offers this opportunity, it is possible to change the preferences regarding cookies through the browser settings. Thus, although it may vary according to the possibilities offered by the browser, data subjects have the opportunity to prevent the use of cookies, choose to receive a warning before a cookie is used, or disable or delete only some cookies.
  • Although preferences on this subject vary according to the browser used, general explanations can be reached at https://www.aboutcookies.org/. Preferences regarding cookies may need to be made separately for each device through which the visitor accesses the Platform.
  • Click here to turn off cookies managed by Google Analytics.
  • Click here to manage the personalized advertising experience provided by Google.
  • Preferences regarding cookies used by many companies for advertising activities can be managed via Your Online Choices.
  • The settings menu of the mobile device can be used to manage cookies on mobile devices.
  • You have the opportunity to personalize your preferences regarding cookies by changing your browser settings.
Adobe Analyticshttp://www.adobe.com/uk/privacy/opt-out.html
AOLhttps://help.aol.com/articles/restore-security-settings-and-enable-cookie-settings-on-browser
Google Adwordshttps://support.google.com/ads/answer/2662922?hl=tr
Google Analyticshttps://tools.google.com/dlpage/gaoptout
Google Chromehttp://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorerhttps://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefoxhttp://support.mozilla.com/en-US/kb/Cookies
Operahttp://www.opera.com/browser/tutorials/security/privacy/
Safari:https://support.apple.com/kb/ph19214?locale=tr_TR

What Are Your Rights as a Data Subject? Pursuant to Article 11 of the KVK Law, data subjects have the right to:

  • Learn whether personal data is processed,
  • Request information if personal data has been processed,
  • Learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • Know the third parties to whom personal data is transferred domestically or abroad,
  • Request rectification of personal data in case of incomplete or incorrect processing and request notification of the transaction made within this scope to third parties to whom personal data has been transferred,
  • Request the deletion or destruction of personal data in the event that the reasons requiring its processing have ceased to exist despite having been processed in accordance with the KVK Law and other relevant legal provisions, and request notification of the transaction made within this scope to third parties to whom personal data has been transferred,
  • Object to the occurrence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
  • Request compensation for damages in case of damage due to unlawful processing of personal data.

You may submit your applications regarding your rights listed above to our Company by filling out the Company Data Subject Application Form, which you can access via [insert link]. Your request will be concluded and a response will be conveyed within 30 days. As a rule, requests are met free of charge; however, if fulfilling the request requires a cost, a fee may be requested by the COMPANY in accordance with the provision of Article 7 of the “Communiqué on the Procedures and Principles of Application to the Data Controller”: “If the application of the data subject is to be answered in writing, no fee is charged up to 10 pages. A transaction fee of 1 TL may be charged for each page over 10 pages. If the response to the application is given in a recording medium such as a CD or flash memory, the fee that may be requested by the data controller cannot exceed the cost of the recording medium.”

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Your feedback will be evaluated in accordance with the principles of confidentiality and we will get back to you as soon as possible. Thank you for choosing Metropol Hospital.