As Metropol Health Group, we show high sensitivity in protecting your privacy. We attach importance to the confidentiality of the personal data of all our patients who benefit from our health services and our users who visit our website, and we take all necessary measures to ensure the security of this data. This privacy policy explains the purposes for which your personal data is collected, how it is protected and under what conditions it is shared.

1. Scope and Purpose

This privacy policy describes the methods of collection, use and protection of personal data collected during the health services provided by Metropol Health Group and through our website. Our aim is to ensure the security of your personal data and to provide the best health service within the framework of legal legislation.

2. Data Collected

In providing our Services, we may need to collect some of your personal information. This information may include your first name, last name, contact information (phone number, e-mail address), medical history and, where necessary, financial information. Some data may be collected automatically when you visit our website, such as your IP address, duration of visit and page view information.

3. Use of Data

The personal data we collect are used for the following purposes:

• Conducting medical diagnosis, treatment and care processes,
• Realization of patient registration and appointment procedures,
• Ensuring compliance with legal regulations,
• Patient satisfaction studies and corporate communication activities,
• To enhance your user experience on our website and improve our services.

4. Security of Data

As Metropol Health Group, we take technological and administrative measures to protect your personal data. Security measures such as firewalls, encryption techniques and access controls are implemented to protect data against unauthorized access. In addition, regular trainings are provided to raise awareness of our employees on data security and confidentiality.

5. Sharing of Data

Your personal data is not shared with third parties except for legal obligations or when necessary for the fulfillment of our services. However, it may be shared with the relevant competent authorities and health service providers in case of medical service necessity or in cases stipulated by law.

6. Cookie Policy

Cookies are used in the services offered through our website. Cookies are used to improve the site experience by saving users’ preferences. If you wish to limit or completely block the use of cookies, you can change your browser settings. However, in this case, you may not be able to fully utilize some of the functions of our website.

7. Your rights

In line with your rights under the KVKK, you have the right to learn whether your personal data is being processed, to learn the purpose of processing, to request correction or deletion of your data. You can send your requests regarding your rights to us at info@metropoltip.com.tr.

8. Amendments

This privacy policy may be updated in parallel with legal regulations or changes in our services. You can always access our current policy on our website.

Contact Information

• Address: Soğukkuyu, 1846/7 Sk. No:3, 35520 Yeni Girne/Bayraklı/İzmir
• Email: info@metropoltip.com.tr
• Telephone: 444 35 50