Personal Data Protection Law (KVKK) Clarification Text

As Metropol Health Group, we care about the security of your personal data and in accordance with the Personal Data Protection Law No. 6698 (“KVKK”), we process your personal data only within the legal framework and according to the principles described below. This text has been prepared to inform you about our data processing processes within the scope of KVKK.

1. About the Data Controller

In accordance with the KVKK, we are the data controller for the processing of your personal data. Our contact information is as follows:

  • Address: Soğukkuyu, 1846/7 Sk. No:3, 35520 Yeni Girne/Bayraklı/İzmir
  • Telephone: 444 35 50
  • Email: info@metropoltip.com.tr

2. Purpose of Processing Your Personal Data

Your personal data is processed for purposes such as providing health services and carrying out related processes, performing medical diagnosis, treatment and care services, creating patient records, meeting legal and regulatory requirements, efforts to increase patient satisfaction, ensuring information security processes and carrying out corporate communication activities.

3. Transfer of Your Personal Data

Your personal data may be transferred to relevant third parties (authorized public institutions, official authorities and contracted health institutions) only in cases permitted by legal legislation or in mandatory cases.

4. Method and Legal Reason for Collecting Your Personal Data

Your personal data is collected through various means such as application forms in physical environment, e-mail, information received via the website or call center. These transactions are carried out within the framework of the legal reasons specified in Articles 5 and 6 of the KVKK and in accordance with the relevant legal regulations.

5. Your Rights under KVKK

Pursuant to Article 11 of the LPPD, as a data subject, you have the following rights:

  • Learn whether your personal data is being processed,
  • To learn the purpose of processing your personal data and whether this data is used in accordance with its purpose,
  • To know the third parties to whom personal data are transferred domestically or abroad,
  • Request correction of your incomplete or incorrectly processed personal data,
  • To request the deletion or destruction of your personal data within the framework of the relevant articles of KVKK,
  • To object to the fact that the processed data can only be analyzed by automated systems to your detriment.

6. Contact and Application

You may submit your requests regarding your rights under the LPPD to our company through the above-mentioned communication channels or in writing. Applications will be evaluated and finalized as soon as possible in accordance with the provisions of the KVKK and the relevant legislation.

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